At Thomas Printworks, we strive to deliver World Class Customer Service from start to finish. See what our customers are saying.
Jack Cervini, American Payroll Association
“We can always depend on Thomas Printworks to have our printing completed and delivered on time which is crucial to our fulfillment operations at American Payroll Association. It is a pleasure to work with suppliers who are not only professional and honest, but who also provide accurate, prompt and courteous customer service on each and every job.”
Matt Blanchard, UEB
“Thomas Printworks has been a trusted partner with our various departments during preconstruction and construction phases. Collaborating with them has been a great experience. They truly ‘get it’ — it takes a great team to pull off excellent customer service through a fast track process and stay on budget.”
“I just wanted to let you know how outstandingly professional and detail-oriented Ali is in your Tempe store. She was instrumental in following up to the attention in detail for a project I thought I sent through email with attachments on the previous day. We had 28MB, and the maximum your store is able to receive is 25 (which I did not check before end of business day to rectify).
I was astonished at Ali’s professional and calming demeanor in working the task to have the project than expected in a more than timely manner. Please keep doing what you’re doing to keep employees like her. Thank you sincerely.”
Mark Anthony Zarate,
“We would like to give thanks to Kelly and all the staff over at Thomas Printworks. They truly earned our business! They have delivered and have never let us down. In fact, there have been times when we are in need of urgent printing, and they accept the work with no hesitation, knowing the unrealistic deadlines we provide them. We love the fact that their salesman, Kelly Tant, can take the time out of his busy schedule to come by our factory to check up on us or to hand deliver prints as needed. Thomas Printworks has earned a lifetime partnership with Vintage Air.”
“I have recently started using Thomas primarily for our CAD prints, and I am thoroughly impressed! I wanted to give praise to the team. I’ve ordered several B&W CAD drawings over the past couple of weeks, and I have been surprised by the quality and speed of service. In some cases, there was less than a one hour turnaround, which has such a positive impact on our office’s productivity.
Our business, unfortunately, deals with very short turnaround times, and knowing that I can rely on your services has been a relief. Not only have you been able to meet my short deadlines, you have graciously handled changes to our original orders.”